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Privacy Policy |
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This Privacy Policy sets out how we use and protect any information that you provide
to us when you use this website.
This Privacy Policy only covers the website at the URL http://www.platin-ice.com. Other websites which are accessed
via links within our Website are not covered by this policy.
References in this Agreement to "you" and "your" are to you, the user. References
to "we", "us" and "our" are to Platin Ice Limited.
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We are committed to ensuring that your privacy is protected. Should we ask you to
provide certain information by which you can be identified when using this Website,
then you can be assured that it will only be used in accordance with this Privacy
Policy.
We may change this policy from time to time by updating this page. You should check
this page from time to time to ensure that you are happy with any changes.
Your continued use of this Website after changes have been posted constitutes your
acceptance of this Privacy Policy as amended.
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Information we collect
When you visit, register, fill in online surveys or purchase products via our Website
you may be asked to provide certain information about yourself, including your name
and contact details. We may collect additional information about you from e-mails
or other correspondence that you send to us and we may also collect information
about your usage of our Website.
By registering on this Website, filling in an online survey, by sending an e-mail
to us or by purchasing products via our Website, you consent to the collection,
use and transfer of your personal information in accordance with the terms of this
Privacy Policy.
We may collect the following information:
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• name and job title;
• contact information including email address;
• demographic information such as postcode, preferences and interests;
• other information relevant to customer surveys and/or offers.
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What we do with the information we gather
We require this information to understand your needs and provide you with a better
service, and in particular for the following reasons:
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• internal record keeping;
• to improve our products and services;
• protecting both parties against fraud or any other security circumstances;
• to send promotional emails to you from time to time about new products, special
offers or other information which we think you may find interesting using
the email
address which you have provided if you have opted-in to receiving such communications;
• to contact you from time to time by email, phone, fax or mail for market research
purposes; and
• to customize the website according to your interests.
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We may also provide your information to carefully selected third parties, including
reputable companies based outside the European Economic Area (such as the US) whose
products or services we consider may be of interest to you. We will only pass on
your details to such companies where you have opted-in on our Website by ticking
the relevant box. You may at any time request that your information is not passed
on to third parties by emailing us at sales@platin-ice.com.
You may still receive such information for a short period whilst this change is
being processed.
If we enter into a joint venture with, or we are sold to, or merged with another
business entity or our assets are purchased by another company, your personal information
may be disclosed to our new business partners or owners and used for the same purposes
for which we use them.
We may also need to provide certain personal details to third parties who supply
services to us or who are involved in processing your order on our behalf, some
of whom may be based outside the UK/EEA.
We will fully co-operate with any law enforcement authorities or court order requesting
or directing us to disclose the identity of or to locate anyone posting any defamatory,
obscene or otherwise illegal material onto our Website. We may also disclose information
to protect us in respect of legal or contractual obligations.
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Security
We are committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure we have put in place suitable physical, electronic
and managerial procedures to safeguard and secure the information we collect online.
However, no information transferred over the Internet or wireless network can be
guaranteed to be completely secure.
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Storage of Information
We will only retain your personal information for a reasonable period or for so
long as either you or legislation permits.
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How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard
drive. Once you agree, the file is added and the cookie helps analyse web traffic
or lets you know when you visit a particular site. Cookies allow web applications
to respond to you as an individual. The web application can tailor its operations
to your needs, likes and dislikes by gathering and remembering information about
your preferences.
We use traffic log cookies to identify which pages are being used. This helps us
analyse data about webpage traffic and improve our Website in order to tailor it
to customer needs. We only use this information for statistical analysis purposes
and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor
which pages you find useful and which you do not. A cookie in no way gives us access
to your computer or any information about you, other than the data you choose to
share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you
prefer. This may prevent you from taking full advantage of the Website.
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Links to other websites
Our Website may contain links to other websites of interest. However, once you have
used these links to leave our site, you should note that we do not have any control
over that other website. Therefore, we cannot be responsible for the protection
and privacy of any information which you provide whilst visiting such sites and
such sites are not governed by this Privacy Policy. You should exercise caution
and look at the privacy statement applicable to the website in question.
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Controlling your personal information
You may choose to restrict the collection or use of your personal information in
the following ways:
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• whenever you are asked to fill in a form on the Website, look for the box that
you can click to indicate that you do not want the information to be used
by any
third party for direct marketing purposes; and
• if you have previously agreed to us using your personal information for direct
marketing purposes, you may unsubscribe from receiving marketing communications
from us at any time by e-mailing us at
sales@platin-ice.com clearly stating within
your e-mail that you wish to unsubscribe from this service. Please note that
you
may continue to receive mailings for a short period whilst this change is
being
processed.
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We will not sell, distribute or lease your personal information to third parties
unless we have your permission or are required by law to do so.
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If you believe that any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible at
sales@platin-ice.com and clearly stating the changes that you require. We
will promptly correct any information found to be incorrect.
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Contact
All comments, queries and requests relating to our use of your information are welcomed
and should be e-mailed to us at sales@platin-ice.com
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